Hotel Operations—Evictions

By R. Britton Colbert, CHA

Hotel managers operate a private business enterprise that is open to the public 24/7. Consequently, there can be extreme cases of inappropriate/threatening behavior by guests or their invitees who jeopardize the safety and wellbeing of all persons on the premises.

Hotel managers have a duty to control the hotel premises and those on the property in order to ensure the hotel is safe and secure for all. During those instances when hotel guests or their invitees become rowdy, threatening, misbehave or otherwise cause extreme disorder, the individuals will be requested to vacate the premises by hotel management and hotel security. While two warnings to immediately modify the behavior are preferable, they may not always be practical or warranted. Should the individuals refuse to cooperate, the police department will be requested for immediate assistance in order to help hotel management maintain property control.

Without exception, hotel management at all times controls the activities and persons on hotel premises in order to provide a safe environment for all its guests and employees. This safety and control aspect is a universally accepted hotel operating practice in the lodging industry.

R. Britton Colbert, CHA, a 30+ years hotel veteran, earned a BS from the University of Denver School of Hotel & Restaurant Management. He holds the Certified Hotel Administrator Certification, the highest certification from the American Hotel & Lodging Association, 1991– 2006; 2011–2016. He has developed and financed hotels throughout the United States and operated a national hotel portfolio of nine hotels. He holds real estate licenses in California and Pennsylvania. Colbert lives in South Florida and can be contacted at 561-455-2785 or ColbertLLC@aol.com.

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